Do you have excellent management skills? Do you think you can lead a team in providing a memorable service to holiday go-ers and many other guests? We often reap the benefit of good hotel management but we may not often think of the vital work that goes into bringing us that hotel experience. If you […]
“A satisfied customer; we should have him stuffed,” joked the most-famous hotel manager of all time, Basil Fawlty. The humour of this statement is born from its truth. Running a hotel can involve crises and calm, disgruntled customers and satisfied clients. It is a role that requires a great deal of hard work, late nights, […]
