Providers' Help

Whilst we aim to make Whichcollege.ie as user friendly as much as possible, there may be things that you may be unsure of. We have compiled a list of the most FAQ and answers. Have a look through these and you will probably find the answer you are looking for.

If you are still unclear in relation to any aspect of our website please do not hesitate to contact us.

Related FAQ Topics

First up, you need to make sure your registration is complete and that login is working. If you are not able to log in, or would like to create an account, you can contact us directly, any time from Monday – Friday between 8:30am – 5:00pm.

Go to go to www.whichcollege.ie/provider-login/ and which will bring you to the provider portal.

In the “Provider Login” section, type your email address or username into the “Username or Email” box and then type your password in the “Password” box.

Clicking the “Log In” button will get you into the course provider dashboard.

Go to go to www.whichcollege.ie/provider-login/, which will bring you to the “Provider Login” screen.

In the “Provider Login” section, type your email address or username into the “Username or Email” box and then click the “Forget?” link located just under the “Log In” button.

This will prompt you to enter your email address into the “Email address” box.

If the e-mail address you have entered is in our database, your password will be sent to you.

You will receive an email into your mailbox. Click on the link in the email and create a new password.

Once you have created a new password please log in immediately to the website to test the new password.

To add a logo, go to www.WhichCollege.ie/provider-login/ and log in via the provider portal.

Once you are in the course provider dashboard, you can either click on the ‘Edit College Details’ button on the left-hand side or the ‘College Details’ tab towards the top of the page.

Underneath the ‘Organisation Type’ drop-down menu, you’ll see the ‘Files’ subheading. There you click the ‘browse’ button which you’ll find in the section titled ‘Profile Picture’.

A pop-up window will appear that will give you the option to browse your computer’s files for your logo. When you find the image you’re happy with, select it, then click the ‘Open’ button.

Note your logo needs to be saved on your computer in one of the following image formats: .gif, .jpg or .png. It does not matter about the size. It will be resized correctly when you upload it.

It is not possible to edit the photo using the WhichCollege.ie site itself. This is something you must do on separate software, such as Photoshop or Pixlr (a free web-based app).

When you are happy with the logo you wish to upload, go to go to www.WhichCollege.ie/provider-login/ and log in as directed above.

In the “Course Provider Dashboard” section, under the profile picture, click the “Update Image” button. A pop-up window will appear.

Browse your computer for your desired logo and click the “Upload Image” button.

Please note that your logo needs to be saved on your computer in one of the following image formats: gif, .jpg or .png. It does not matter about the size of the file. It will be resized automatically when you upload it.

To edit a course advertisement, go to www.WhichCollege.ie/provider-login and log in via the provider portal.

Once you are in the course provider dashboard, you must first select the sites you want the course to appear on. You can do this either by selecting a site (or sites) from the main page of the course provider dashboard or selecting one of the site courses buttons from the side menu.

When there you have two options:

  1. If you wish to edit a course, you will now see a list of course advertisement(s). On the right-hand side of the course advertisement(s) list, click the Edit. Edit your course advertisement accordingly.
  2. If you wish to create a course, you must click the “+Create New Course” button directly below the “Manage Courses – Site Title” heading.

Once you have completed all edits and are happy with the course advertisement, scroll down to the bottom of the page to preview the course ad, click the Preview course ad link.

Click the “Save and Advertise” button.

A confirmation will appear stating that your course information has been submitted and we will review it and publish it soon.

If the answers in this section have not resolved your question, please contact us.